Privacy Notice

This privacy notice sets out how Alder Barn Therapy uses and protects any information given under the Data Protection Act 2018 and the General Data Protection Regulations (GDPR).

Consent to Hold Personal Data

I am committed to ensuring I protect your privacy and will seek explicit consent to hold personal data about you and only for the purposes of providing counselling or supervision to you. I may also use anonymised clinical data you provide me with for the purposes of providing the best possible service to you.

When you make contact, you will be asked to provide certain information. You can be assured that this information is held and only used in accordance with data protection and ethical principles as in the British Association for Counsellors and Psychotherapists (Ethical Framework for the Counselling Professions: July 2018).

You have the right to access information I hold about you. If you wish to read your notes you can do in a session, however they remain securely with me. After we have finished counselling or supervision those notes will be securely and completely destroyed. I am registered with the Information Commissioners Office (ICO).

Initial Contact

I will collect the following information:

> Name

> Date of birth

> Contact information (address, telephone, email etc)

> Other information relevant to you engaging in counselling with me, e.g. the name of your Doctor, medical practice and number

> Any relevant information about illness, medication and disability which will affect your counselling

> Your next of Kin and telephone number – Please ensure they are aware and in agreement that I have their name and number

This information is collected on a paper-based record and then held securely locked away until the end of counselling or until there is an amendment such as a change of address.

Free Consultation

At the initial consultation you will be asked for informed consent to give me permission to process your data and any contacts you have given me. I will also ask to use any anonymised data to evaluate the counselling and improve the service. You will have the right to decline this.


Your notes are anonymised and your identity is protected. The notes are not shared with anyone unless I am legally required to do so or you ask me to share them with a third party, which I have the right to refuse to do so. You have the right to view your notes during a session.  The notes remain my property, not the client’s.

The basis for holding this this data is to ensure good governance and to ensure I hold your best interests central to my work. I will meet any legal obligations placed upon me such as a request by the client for their data or information related to safeguarding children and young people at risk or acts of terrorism.

All notes will be stored securely locked away.

Online Counselling and Supervision

For the purposes of online sessions I will use an encrypted email address Please use this email if you wish to keep any details secure. It is possible you can also have your own encrypted email by searching a reputable provider on the internet.

I will use Zoom for video link. In the first instance this will be via a pc, however, should we lose connection, backup will be by a mobile phone.

Notes will be kept in accordance to above. After a year, notes will be securely and safely destroyed.

All online communication whether email or online sessions is preferred through encrypted communication. You will be responsible for ensuring anything that is communicated via yourself is encrypted. I cannot be responsible for information you send to me which you have not sent from encrypted email.

I am committed to making sure your information is secure. I have suitable and appropriate physical and electronic procedures to safeguard and secure the information I collect. I do not share your personal information, unless it is with regards to someone supporting you on your behalf but only if I have your consent. This will be discussed with you.

Online - Children and Young People

It is necessary that children and young people have secure and private access to online communication. It is preferable to have their own email address for online sessions and they have a private environment to have the session in.

Alder Barn

Alder Barn Therapy

Talk to the Team

To talk to Alder Barn Therapy about booking a counselling session or creative therapy, or to discuss volunteering, please contact the team today.